Shipping Information

Acetag.com charges a flat rate of $3.99 for shipping & handling. We currently only ship to customers in the United States. All orders are shipped using USPS First Class Mail which is convenient, reliable, and fast.

All orders will be shipped out within 2 to 3 business days upon payment receipt due to order processing.

Order processing is needed because even though customers may pay during the day, the credit card payments are sent to batch processing at the end of the day. The following day, our staff will print the orders, pick the item, print the phone cases, inspect the item, package, and wait for USPS for package pickup. Most of our phone cases are unique in design, custom printed and made to order and will require up to 2 to 3 business days to produce. When an order has been shipped out, we will send you an email notification with tracking number.

Orders are processed during our normal business days from Monday through Friday excluding Saturdays, Sundays, and holidays.

Total delivery time = Order Processing Time + Transit Time = 5 – 8 days after payment receipt.

Undeliverable Packages

If for any reason your package is returned back to us due to the undeliverable address, we will contact you to verify the shipping address for any reshipping. In case of a reshipping, an additional reshipping fee may be incurred.

Tracking Your Order

Tracking the shipment for your order is made easy, convenient, and can be done online. You will receive an email with tracking information once your package is shipped. To track your order, simply click on the tracking number that is included in the email. You can also log into your Acetag.com account to track your orders.